Terms of service

Last updated: May 10th, 2025

OVERVIEW

This website is operated by Pochy Jewelry 1 LLC. Throughout the site, the terms “we”, “us” and “our” refer to Pochy Jewelry.
By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms, policies, and conditions referenced herein.

Please read these Terms carefully before using our website. If you do not agree with all the terms and conditions, then you may not access the website or use any services.

ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the website, products, or services without express written permission by us.

PRODUCT AVAILABILITY & PRICING

All products on our website are subject to availability. We reserve the right to discontinue any product at any time.

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any service without prior notice.

ACCURACY OF INFORMATION

We make every effort to display product descriptions, images, and specifications as accurately as possible. However, we cannot guarantee that your monitor’s display of any color will be accurate.

We reserve the right to correct any errors or omissions in the content at any time without prior notice.

MODIFICATIONS TO THE SERVICE AND PRICES

We reserve the right at any time to modify or discontinue the Service (or any part of the content) without notice.
We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

RETURNS AND EXCHANGES

If for any reason you wish to cancel your order, please contact info@pochyjewelry.com you have 24hrs to cancel from the time the order was placed after that There is a 20% restocking fee for the cancellation of any Custom-Order items such as Cuban link Chains, Cuban Link Bracelets, Custom Pendants and other Customized items. And a 6% Restocking fee for regular orders. Sales are Final with no exceptions if the order was done with Metals (Gold, Silver Etc..) provided by the customer.

  • Exchanges are accepted within 7 days of delivery

  • Items must be unused, unworn, and in original packaging

  • Custom orders, including personalized or made-to-order Cuban links, are final sale and not eligible for refund only exchange for different size/length of equal or greater value.

To begin an exchange, please email us at returns@pochyjewelry.com with your order number and reason for exchange.

Read More in the Following link Returns Policy

USER COMMENTS AND SUBMISSIONS

Any comments, feedback, or suggestions you submit may be used by us without restriction. We are not obligated to maintain comments in confidence, to pay compensation, or to respond.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, or other personal or proprietary rights.

PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

PROHIBITED USES

You are prohibited from using the site or its content for:

  • Any unlawful purpose

  • To solicit others to perform unlawful acts

  • To violate any regulations or laws

  • To infringe upon our intellectual property rights or the rights of others

  • To transmit any viruses or malicious code

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results obtained will be accurate or reliable.

You agree that your use of the service is at your sole risk. All products and services delivered are (except as expressly stated) provided 'as is' and 'as available.'

In no case shall Pochy Jewelry, its owners, employees, or affiliates be liable for any injury, loss, claim, or damages of any kind arising from your use of the service or products.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless Pochy Jewelry and our affiliates, partners, officers, directors, agents, contractors, and employees from any claim or demand due to your breach of these Terms or violation of any law or rights of a third party.

GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida, United States.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:
📧 support@pochyjewelry.com